- Chief of Staff - Office of the President, APJ
Jan 2014 - Present
Chief of Staff - Office of the President, APJThe Chief of Staff is responsible for running the Office of the President and as such owns all managerial support and operational tasks focusing on forming and executing the SAP APJ Strategy. The ultimate goal is to ensure representation and success of the President. This is done while supporting the growth of the Region including all Market Units, sustainable development of talent, and ensuring the highest level of customer satisfaction in tight and continuous collaboration with the Global Offices of the CEO, Board members and members of the Global Managing Board.
The Chief of Staff travels extensively to support the Regional President during key internal and external events and regular Market Unit visits, which include meeting with key customers, key eco-system partners, university leaders, students, SAP Managing Directors, Senior Executives, selected top talent, overall staff, etc.
✪ Specialties: Management, Executive Stakeholder Management, Key Customer Engagement, Sales Leadership, Top Deal Approval Management, Pipeline Management, Problem Solving, Entrepreneurship, Program Management, Escalation Management, C-Level Communication
★ Awards: SAP Fast Track Talent
Industry Value Advisor - Public Sector, APJResponsible for driving growth, go-to-market definition, and large deal support across the Asia-Pacific and Japan Urban Government sector (State, Council, City Management). Part of the role involves the provision of expert advisory regarding existing SAP Solutions designed specifically for the Urban Government and Public Sector Organisations in general. Amongst many others, topics discussed with customers often involve solutions for Big Data Intelligence, Connected City, Citizen Engagement, Smart City, Intelligent City, City Mobile Applications.
The ultimate goal is to support public outcomes and strategies most efficiently and effectively through the implementation of available and future co-innovated cloud, on-premise and mobile SAP Solutions.
✪ Specialities: Government, Best Run Cities, Urban Management, Emergency & Disaster Management, State & Local Government, Incident Management, Situational Awareness, Constituent Big Data Management, Public Sector Value Management, Federal/ Central Government, Fraud Management, Public Collections And Disbursement, Public Sector Budgeting, Business Transformation, Management Consulting, Strategy Development
★ Awards: SAP APJ Leadership Award for Innovation 2013 (Department of Human Services, Australia), SAP High Potential, Chief Operating Officer Award for Charitable Community Engagement raising 25,000 SGD for Kids with Cancer foundation, Best B2B PR Campaign for SAP Urban Matters in APJ 2014 - Silver Award
Industry Principal APJ - Life Sciences (SAP High Potential Fellowship)Development of Go-To Market Strategy, Business Development, Pipeline planning and execution and and roll-out of new products introductions to Life Sciences companies and organisations. Close collaboration and support of SAP Sales Teams and their respective sales opportunities across the Asia-Pacific region.
✪ Specialities: Regional Asia-Pacific wide business development, cross-cultural sensitivity, C-Level Advisory, Executive Pitch and Discussions, Account Planning, Large Deal Support, Enterprise Software, Business Transformation, Life Sciences, Postal Service Provider, Public Sector
✔ Results: overall assessment: consistently exceeding expectations
★ Awards: SAP High Potential
Senior Value EngineerProvision of Value Services to predominantly very large organisations focusing on Value Identification, Value Realisation and Value Optimisation of potential and existing SAP Investments of our clients. The role involves the production of detailed transformation oriented business cases, collaboratively defining Business and IT Strategy and producing multi-year business change implementation roadmaps to guide customers towards their business goals.
✪ Specialities: Business Transformation, Management Consulting, Strategy Development, Business and IT Alignment, Financial Modelling, Roadmapping, Benchmarking, Federal Government, Mining, Utilities, FMCG
✔ Results: overall sales performance - 144% (FY08), 167% (FY09), 150% (FY10), 199% (FY11), 260% (FY12).
★ Awards: SAP Top Talent, SAP High Potential Fellowship, 4 SAP employee recognition awards, consistently exceeding all sales targets
Business ConsultantThe role involves the provision of Value Services to predominantly very large organisations focusing on Value Identification, Value Realisation and Value Optimisation of potential and existing SAP Investments of our clients.
✪ Specialities: Business Transformation, Management Consulting, Sales Support, Business Analysis, Financial Modelling, Business Process Analysis, Economic Value Analysis
✔ Results: overall utilisation performance: 151% (FY06), 118% (FY07)
★ Awards: SAP employee recognition award for result orientation, consistently exceeding consultant's utilisation targets, SAP Global Field Services Team Award,
Business Consultant Intern (Knowledge Management)Developing a Knowledge Management Strategy for SAP Business Consulting in the Asia/Pacific Region, including implementing processes necessary to support the capturing, storage (documentation), and redistribution of Knowledge & Experiences
Business Consulting Intern (CRM Analytics)CRM Topic and Methodology development in order to accelerate SAP Business Consulting projects in that filed. Provide framework for the methodology and develop documentation, training material, handbooks, etc.
Kienbaum Executive Consultants
- Chief Executive Officer's Intern (HRM Strategy)
Jul 2003 - Dec 2003
Chief Executive Officer's Intern (HRM Strategy)Design and program a database for external contact data, creation of a competitive market and player analysis of the international consulting market in Europe (HCM Focus), Preparation of sales and consulting engagement reports to facilitate the development of the business strategy. Further preparation of conference presentations, speaker notes and maintenance of the professional and academic literature archive of the CEO. Development of a requirements analysis for an electronic document management system for Kienbaum.